Summary

Wherever exactly defined conditions must lead to precisely defined actions, decision-making technology is an excellent tool.

Regardless of the degree of automation in task performance, a decision table is an ideal documentation and work instruction at the stage of

  • decision preparation

  • decision taking

  • implementation

  • control.

Compared with other procedures for describing organizational processes, the decision table has the following advantages:

  • consistency that is easier to verify

  • change support that is easier to carry out

  • documentation that is more concise and manageable

  • easier coding.